What if a loved one was injured during transportation?
An injury during transportation may involve the vehicle trip, assistance getting in or out, or the transfer between caregivers.
IF SOMEONE HAS BEEN INJURED, SEEK MEDICAL ATTENTION.
Do not delay care to document an injury, but If one does occur, make sure to take photos, identify witnesses, and report the incident. Speak with a legal professional if you are unsure of how to proceed.
Your first step should be to identify the operator and people involved. Record the transport company, vehicle, crew, pickup location, destination, and approximate times.
Next, document how the injury occurred. Examples include a collision, fall during loading, wheelchair-securement problem, or transfer between a bed and stretcher.
Make sure to preserve all records. Request relevant incident information and make sure it is reported to the care facility, transportation company, and any liable insurance company.
